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Refresh and Integration Formats

To ensure shoppers always see relevant and accurate products, the product feed must be refreshed at the following cadence:

  • Real-time updates (preferred) — for pricing changes and out-of-stock status
  • Minimum requirement — at least one full feed refresh every 24 hours

Glance uses these updates to dynamically refresh collections, so shoppers aren't shown unavailable or incorrectly priced products.

Supported integration formats

Glance supports multiple ingestion methods to fit different commerce stacks:

Method Supported Notes
Google Product Feed Yes Ingested directly — share as CSV or FTP/SFTP feed
Meta Product Feed Yes Ingested directly — share as CSV or FTP/SFTP feed
API Integration Yes Recommended for real-time updates; also works for smaller catalogs (under 5K products)
CSV Feed Yes Hosted or shared via secure endpoints
FTP / SFTP Upload Yes Best for scheduled uploads — merchant-hosted SFTP needs no setup time; Glance-hosted SFTP adds ~1 week of setup
WooCommerce, BigCommerce Not yet —

Using the Glance standard feed template (available from your Glance POC) is the fastest route to go live. A custom feed format typically takes 1–2 weeks to process. For the standard format, the estimated processing time depends on catalog size:

Catalog size Estimated processing time
Up to 100,000 products ~24 hours
Up to 1,000,000 products ~48 hours

Shopify stores

If your store runs on Shopify, you don't need a feed — the catalog syncs automatically when you install the Glance app. See the Installation guide.