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Best Practices

A few recommendations to get the most out of Glance AI and roll out smoothly.

Rollout Strategy

For new installations, roll out gradually rather than all at once:

  • Start with a 10–25% rollout to validate performance on real traffic
  • Monitor conversion rates and user engagement in your analytics
  • Increase to 50%, then 100% once you're confident

Why gradual?

A staged rollout lets you catch any theme-specific styling issues and measure impact on a subset of traffic before exposing every shopper — with no risk to the rest of your store.

Test on mobile first

Glance widgets are optimized for mobile, where most shoppers browse. Always preview and test the mobile experience before going wide.

Keep your catalog in sync

Glance syncs your catalog automatically. If you make large catalog changes (bulk imports, re-platforming), give the sync time to complete and verify try-on works on a few representative products.

Match your brand

Take a few minutes in Step 2: Customize chat for your store to upload your logo and pick a theme and font. A Glance experience that matches your store feels native and builds shopper trust.